REFUND POLICY
At PHANA, we strive to ensure that our members and partners have a smooth and satisfactory experience with all our services and events. In the event of a cancellation or overpayment, refunds will be processed as per the terms outlined below: Refunds will be automatically credited to your original method of payment within 10 business days from the date of approval.
The refund amount will reflect any applicable deductions (e.g., processing fees, administrative charges, if any).
In case of delay beyond 10 business days, please contact our office with your transaction details for assistance.
PHANA reserves the right to approve or reject refund requests based on the specific circumstances and eligibility.
For any queries, kindly contact us at:
📧 pro@phana.org
📞 97314 12412